The FNB Banking App has undergone a transformation to enhance user experience and embrace the future of banking. The app now features a simple and straightforward navigation system with bottom navigation, making it easier for users to find what they need. Additionally, the app allows for seamless switching between different user profiles, catering to those with multiple profiles. The introduction of the Action Panel brings banking features such as payments, transfers, card management, and cash withdrawals to the forefront, making them easily accessible.

One of the standout features of the updated app is Chat Pay, a revolutionary new feature that enables users to make payments to any FNB customer through a simple chat. This feature operates within FNB's secure ecosystem, ensuring that the recipient has been verified and approved, providing users with peace of mind. With Chat Pay, making payments becomes a hassle-free process, enhancing convenience for users.

The app also introduces a new feature called Pay, which replaces the previous Payments feature. Pay provides users with access to various payment categories, including pay, receive, pay bills, payment settings, and payment history. This feature streamlines the payment process, allowing users to manage their payments efficiently.

Another notable addition to the app is Secure Messaging, which enables users to securely chat with other FNB/RMB customers. By granting access to their contact list, users can engage in secure conversations within the app. Secure Messaging includes features such as Chat Pay, voice notes, attachments, and the ability to share location, enhancing communication options for users within the app.