The Samsung Family Hub app now works only on Family Hub refrigerators with TIZEN . Software version and below. For Samsung Family Hub refrigerators that operate on TIZEN . Software version and above, the Family Hub app will no longer be supported. Please download and use the SmartThings app instead. (The Software version can be found on your Family Hub from Settings > About Family Hub> Software version > TIZEN .) The following permissions are required for the app service. For optional permissions, the default functionality of the service is turned on, but not allowed.