The Royal Mail App offers a range of convenient features to help you with your postal needs. One of the main functions is the ability to track an item. By entering your Royal Mail tracking ID or scanning the barcode, you can easily monitor the progress of your delivery. This feature ensures that you stay informed about the whereabouts of your package.

In addition to tracking, the app also allows you to send an item. You can purchase postage quickly and easily, either printing your own labels or having them printed for you. Simply take the QR code on the app to one of the Delivery Office Customer Service Points, and your label will be printed for free. This option provides flexibility and convenience for sending your parcels.

Another useful feature of the Royal Mail App is the ability to book a collection. If you prefer to have your parcel collected from your home or workplace, you can schedule a Parcel Collect. Even if you are unable to print out a label, the app offers a solution by bringing a label with the collection. This feature saves you time and effort by eliminating the need to go out and drop off your items.

The Royal Mail App also provides various other helpful features. It helps you find services near you, such as drop-off locations, Post Offices, and delivery offices, along with their collection times and opening hours. You can also book a redelivery if you missed a delivery, choosing the delivery day and location. The app allows you to change your delivery options, such as delivering to a Safeplace or neighbor. Additionally, it offers features like augmented reality parcel sizing, proof of postage, saving tracked items, saving postage receipts, paying fees, postcode and address finder, Click & Drop integration, and Alexa integration for tracking items using assigned nicknames.