The MySosh application offers a convenient way to manage your contracts, subscribe to options, seek assistance, and engage with the Sosh community. It allows users to track their consumption details, recharge credit, access online solutions through the Help section, and interact with advisors on the support forum. Additionally, a widget feature enables quick access to consumption monitoring by long-pressing the home screen on your mobile device or tablet to select the "MySosh" widget.

MySosh provides a range of features for users, including order tracking, detailed consumption monitoring, bill viewing and payment, updating banking details, changing payment methods, switching offers or mobile phones, subscribing or canceling options, recharging mobile credit, accessing international rates, activating travel passes, managing emergency services, controlling box services remotely, troubleshooting equipment, blocking unwanted calls, and staying informed through notifications. The application also supports accessibility options and a dark mode for user comfort and battery optimization, accessible through the app's navigation bar under Account > App Settings > Display.

To enhance service quality and network coverage, users can contribute to data collection for network improvement. The application ensures user privacy by providing transparency on data permissions and privacy controls under the "Privacy and Confidentiality" section in the Account tab of the navigation bar. MySosh is free to download and use, excluding mobile internet connection costs based on the subscribed offer, and is exclusively available to individual Orange France customers with mobile or internet plans. Users are encouraged to share their feedback by leaving reviews on the app store to help improve the overall experience.