Digi Telecommunications Sdn. Bhd. Malaysia has launched the MyDigi phone plan app, offering Digi users a convenient and comprehensive mobile account management experience. The app allows both prepaid and postpaid users to easily pay their mobile bills, monitor their internet usage, purchase and top up internet packages, and access exclusive rewards and deals in Malaysia. With just a few taps, users can pay their bills from anywhere in the country, eliminating the need to visit a physical store. The app also allows users to download past and current billing statements for easy tracking and monitoring of their mobile bills. Additionally, users can top up their prepaid credits and reload their phone credit directly through the app, saving both time and money.
The MyDigi phone plan app also provides users with the ability to check and monitor their mobile data usage. Users can view their data quota and usage side by side, allowing them to easily track their data consumption. The app also displays the number of days remaining until the data quota expires or is renewed for the next cycle. Users can also check the mobile data usage for their other numbers by selecting the desired phone number from the side menu. When their current internet plan package expires, users can easily switch to a new plan using the app. Additionally, the app offers data top-up options and international roaming passes for users who require additional data or are traveling outside of Malaysia.
The app includes a support section where users can find frequently asked questions and access self-help resources. If users cannot find the answers they need, they can raise a ticket to MyDigi's agent for further assistance. The app also allows users to check the status of their raised tickets. In addition to mobile services, the MyDigi app also provides access to Digi's FibreHome and broadband internet services. Users can monitor their home's fiber and broadband wifi consumption data and pay bills through the app. The app also offers a self-registration and SIM card activation feature, making it easy for users to activate their prepaid or postpaid SIM cards. With the MyDigi app, users can enjoy a seamless and efficient mobile experience.