The My Orange app offers a range of convenient features for users, allowing them to manage their Orange subscriptions efficiently. Users can easily add cards for household members, test network coverage, monitor consumption, modify tariff plans, view invoices, manage payment preferences, pay invoices, reload prepaid cards, switch between prepaid and subscription plans, activate or deactivate options, and more. The app also provides access to Orange Thank You loyalty program benefits, internet and TV offers, smartphone purchases, and information on the nearest Orange shop.

Users are assured that using the My Orange app is free within Belgium and abroad, but third-party applications may incur charges for certain activities. The app can be accessed via mobile network or Wi-Fi, with immediate access through Orange's 3G/4G network. It is important to note that VPN or old proxy settings may interfere with automatic recognition, and users may need to adjust their internet settings accordingly. The app provides consumption information specific to the user's card and serves as a helpful tool without replacing official invoices.

For business or corporate customers, the My Orange app has been optimized for B2B customers with a SHAPE tariff. Users with other business tariff plans are encouraged to contact their Fleet Manager for assistance. The app aims to cater to a wide range of users, offering tailored solutions for managing consumption and ensuring a seamless experience for both individual and business customers. Additional information can be found on the My Orange website.