The Modivcare app is designed for members who have participating benefit plans. It offers a simple and convenient solution for scheduling and managing non-emergency transportation needs. With this app, there is no need to call a care center as everything can be done through the app. It provides an accessible way for members to take control of their transportation arrangements.

One of the features of the Modivcare app is the ability for eligible members to submit claims for Mileage Reimbursement. This is particularly useful for members who drive themselves to appointments. By using the app, they can easily submit their claims and receive reimbursement for the mileage they have traveled.

It's important to note that existing Member Services Website accounts will not work when logging into the Modivcare app. This means that members will need to create a new account specifically for the app. This ensures that the app functions smoothly and provides the best user experience for all members.