MBNA offers a Mobile Banking app designed for efficient account management. Users can securely log in using their fingerprint, check balances, pay in cheques, transfer money, and make payments to UK and international accounts. The app allows users to view transactions and statements, update contact details, request new cards, report lost or stolen cards, freeze them, and order replacements. Additionally, users can access various information through the 'Search' tool and 'Help hub' within the app.
To get started with the MBNA Mobile Banking app, users need to have the phone number registered with MBNA and an MBNA credit card. The app prioritizes online safety by preventing connections from tampered devices. Users are assured that using the app will not affect how MBNA contacts them, with emails addressing them by title and surname, and texts coming from MBNA. It is advised to be cautious of any messages that deviate from these standards, as they could be potential scams.
MBNA emphasizes the importance of user safety and data protection while using the app. The app collects anonymous location data to enhance security measures, address bugs, and improve future services. Users are informed about the requirements for fingerprint login and the compatibility of devices. Additionally, MBNA provides essential information about credit card issuance, regulatory compliance, and the availability of credit to eligible UK residents aged 18 and above.