Maple is a Canadian healthcare app that connects users with licensed doctors and healthcare practitioners 24/7. The app offers medical consultations over text, audio, or video on a secure platform, and visits may be covered by benefits plans. The app is easy to use, with users simply opening the app and clicking on the "See the doctor now" button to be quickly matched with a Canadian licensed doctor. Payment is required if users don't have employer/insurer coverage. Full medical consultations, including diagnosis and prescriptions, are available for residents of, or visitors to, all Canadian provinces.

Maple offers a range of medical services, including prescriptions or sick notes delivered digitally, with prescriptions automatically sent to a pharmacy or free delivery available. Users' health data is always private and secure, with only the user and their doctor having access to their Maple consultations records. The app's doctors can help with a variety of medical issues, including cough/cold/flu, urinary tract infections, sexual health, prescription renewals, and mental health issues such as depression and anxiety. All of Maple's doctors are Canadian licensed and practice family or emergency medicine in Canada.

In addition to general medical consultations, Maple also offers access to specialist healthcare providers such as dermatologists, mental health experts, endocrinologists, sleep therapists, and naturopathic doctors. Users can simply sign in and request the type of provider they'd like to connect with. Maple encourages users to rate their experience and provide feedback to help improve their services.