Ginger is a mental health support platform that offers confidential emotional and mental health support through live text-based coaching, video-based therapy and psychiatry, and self-care resources. The platform is accessible through a smartphone, providing privacy and convenience to users. Ginger is available to select employers and organizations, with unlimited behavioral health coaching offered at no cost to their employees, members, and their dependents. Depending on the organization's plan, therapy and psychiatry sessions may be covered, and the cost for accessing coaching, therapy, and psychiatry services through Ginger may vary depending on the specific benefit plan.

Ginger coaches are trained professionals with an advanced degree and/or coaching certification. They have at least two years of professional work experience and undergo an additional 200+ hours of specialized training every year. Coaches provide support through real-time, text-based conversations in the app, and are available on-demand for immediate support and through regularly scheduled sessions. When more support is needed, video-based sessions with a licensed therapist and/or psychiatrist are available, with evening and weekend hours. Ginger also offers a library of self-guided resources, including activities, podcasts, videos, articles, and more.

Ginger is committed to confidentiality and security, with conversations between users and their care team kept confidential. The platform is HIPAA and EU GDPR compliant and HITRUST CSF certified. To get started, users can download the app and follow the steps based on their access through their employer or health plan. Ginger is also available in Spanish for individuals who are age 18 and older and have access through their employer or organization, with plans to make it available soon for all health plan members.

Overall, Ginger provides a convenient and accessible mental health support platform that offers a range of services and resources to help individuals manage their emotional and mental health. With trained professionals and a commitment to confidentiality and security, Ginger is a valuable resource for those seeking support.

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