The new Hastings Direct app offers a range of features to simplify the management of your car insurance. With the app, you can access your policy details, insurance documents, contact numbers, claims tips, and live chat service. All of this information is securely stored in the app, allowing you to access it whenever and wherever you need it. Whether you want to manage your policy, get assistance for a breakdown, or make a claim, the app provides quick and convenient help.
Managing your policy is made easy with the app. You can access important information about your Hastings Direct, Premier, Essentials, and YouDrive policies with just one click. If there are any changes to your car or address, or if you need to add a new driver, you can update your policy in a few simple steps. The app also allows you to store all your key documents in one place, eliminating the need to rummage through paperwork. Additionally, you can use the live chat feature during call centre hours to speak directly with a representative.
In case of a breakdown, the app provides immediate assistance. By clicking on the "click to call" button, you can connect directly to your breakdown provider. When it comes to making a claim, the app allows you to register a claim and find answers to any queries about existing claims. You can also send important information to the company via email. Hastings Direct is continuously working on adding new functions to the app to further enhance its usefulness.
Please note that the app requires smartphones with Android 6.0 Marshmallow or newer, and it does not support tablets. Additionally, the app is not compatible with rooted phones, which allow unrestricted access to files. Hastings Insurance Services Limited, trading as Hastings Direct, is authorized and regulated by the Financial Conduct Authority.