H-E-B, a Texas-based grocery store chain, has launched a new app called H-E-B Go to help customers shop safely during the COVID-19 pandemic. The app allows customers to scan and bag their own items as they shop, reducing contact with others and saving time at checkout. To use the app, customers must first launch it at an eligible H-E-B location and log in with their HEB.com credentials or create a new account. The app is currently being piloted at select locations.
Once customers have created an account, they can use the app to scan and bag their items as they shop. The app will track their items and allow them to add or remove products before finalizing their purchase. When they are done shopping, they can head to any checkout lane. At self-checkout, the kiosk screen will guide them through the checkout process. At a regular lane, a cashier will help check them out. Customers can pay as they normally would and grab their receipt before leaving the store.
The H-E-B Go app is a convenient and safe way for customers to shop during the pandemic. By allowing customers to scan and bag their own items, the app reduces contact with others and saves time at checkout. The app is currently being piloted at select locations, but it may be rolled out to more stores in the future. Customers can download the app and create an account to start using it at eligible H-E-B locations.