QVC has released a new version of its app that includes several new features to enhance the user experience. The app now supports PayPal and PayPal Express payment methods, and predictive search recognizes popular brands and keywords to help users find their favorites faster. Template-Driven Pages offer a sort and refine feature so users can filter results, and pinch & zoom on the product detail page allows users to get a closer look at details. Voice Search is also available, allowing users to speak to launch Live TV, Program Guide, Item On Air, Items Recently On Air, and My Account.
Persistent Login has been added based on customer feedback, meaning that if a user is signed in once, their sign-in credentials will be carried over to other screens within the app. Items in the user's cart are now accessible across all QVC platforms, including iOS, Android, and QVC.com. For "Do Not Sell My Personal Information" rights under California law, users can refer to the Right to Opt-Out of Sales section of the QVC Privacy Policy.
Existing features of the QVC app include the ability to watch the full 16:9 HD live stream and purchase the current Item On Air, as well as customer ratings & reviews on product detail pages and product listings. Users can find exactly what they're looking for with the full-search capability, which allows them to search over 50,000 items by category, item number, product description, brand, phrase, or word. The app also offers the ability to easily navigate the enhanced homepage, share items via social media or email, and use Speed Buy to purchase items quickly and confidently.
QVC is committed to providing quality service and treating user information responsibly. The company's return policy allows users to send back merchandise within 30 days of receiving it for an exchange or refund of the purchase price, minus shipping and handling fees. QVC has received several awards for its service, including BizRate's "Circle of Excellence" distinction and Shopping.com's "Trusted Store" Seal. The QVC app is VeriSign Secured, and all personal information is encrypted by Secure Sockets Layer (SSL) software during the checkout process.