Not On The High Street is a marketplace showcasing over 5,000 small UK businesses, offering a wide range of unique gifts for various occasions. From milestone birthdays to dog adoption days, customers can find special gifts for both big and small moments. The platform aims to provide a hassle-free shopping experience by offering gifts under £25, fast free delivery options, and the ability to save favorite items by tapping the heart icon on the app. Additionally, customers can stay updated on their orders and communicate with sellers through push notifications.

The platform's gift selection is curated by in-house experts, featuring thousands of present ideas ranging from personalized homeware to unique experiences. All products available on Not On The High Street are either made or sourced from small businesses, emphasizing the support for local entrepreneurs. Customers can enjoy direct communication with the small businesses fulfilling their orders and access UK-based customer service for any assistance they may need.

Not On The High Street prides itself on providing friendly customer service, allowing customers to engage directly with the small businesses handling their orders. With a UK-based customer service team available for assistance, customers can easily reach out for support or inquiries. The platform also welcomes feedback from users, encouraging them to share their thoughts on the app experience via email at [email protected] .