The "My HKG" mobile app, developed by Hong Kong International Airport (HKIA), offers a range of convenient features for travelers. Users can access real-time flight information, receive notifications, and book airport services such as food pre-ordering. The app also includes an interactive map for easy navigation around the terminal, an auto Wi-Fi connection function, and a chatbot to address inquiries related to HKIA. Additionally, users can create a personal profile to store airport vouchers and MyTAG information for a customized experience.

Available in Chinese, English, Japanese, and Korean versions, the "My HKG" app caters to a diverse range of users. By providing essential services and information in multiple languages, the app aims to enhance the overall airport experience for travelers passing through HKIA. Whether it's checking flight statuses, booking services, or seeking assistance, users can conveniently access these features through the app.

It is important for users to be mindful of potential data charges from their mobile network service provider while using the app. To avoid unexpected fees, users are advised to disable Data Roaming in the Settings of their mobile devices. By staying informed about data usage and settings, travelers can make the most of the "My HKG" app without incurring additional costs.