The Pets at Home app offers a convenient way to care for your pet. With just a few taps, you can shop for food, treats, toys, and more. The app allows you to search and browse hundreds of products for various pets, including dogs, cats, small furries, reptiles, fish, and birds. You can also have flea, tick, and worming products delivered straight to your door. By linking your VIP club and shopping account, logging in becomes easier. The app provides a range of delivery options, from next day to Click & Collect in as little as one hour. You can also check product reviews and stock availability in-store before visiting.

Being a VIP club member comes with several benefits. You can enjoy exclusive offers, including a 10% off voucher when you first join. Your pet will receive a Birthday Bonus treat to celebrate their special day. With every purchase, a donation is made to your chosen animal charity through Charity Lifelines. The app also provides tailored tips, including advice from vet partners. As a member, you can receive a free quarterly magazine and save with valued partners, such as Tailster for dog-walking, holidaycottages.co.uk for breaks away, and Petplan® for insurance. New pet parents can also join the Puppy & Kitten Club.

The app offers exclusive features for VIP club members. You can access all your VIP club offers in one convenient place through the voucher inbox. The app also provides a free community-driven pet-finding service called Find My VIP. Dog parents can enjoy the fifth groom free at The Groom Room. Additionally, the app offers a digital VIP card that can be stored in your Google Wallet for easy access. If you're not a VIP club member yet, you can sign up for free through the app and receive a 10% off voucher. If you're already a VIP club member, logging in to the app's VIP club section will grant you a 5% off voucher.

The Pets at Home app is constantly improving based on user feedback. The company regularly checks reviews and listens to suggestions to make positive changes.