The MyFrontier app is a user-friendly tool that allows customers to manage their Frontier account on the go. With this app, customers can view and pay bills, access past billing statements and payments, and modify their account and notification settings. The app also offers self-service options that allow customers to troubleshoot issues, modify service appointments, and connect directly with technicians through two-way messaging. Additionally, the app provides quick access to support topics in the Help Center and contact features like call-back assist.
The MyFrontier app is a must-have for customers who use Frontier High-Speed Internet (Fiber Broadband, DSL, or Satellite), Frontier TV Services, and Frontier Voice Services. With this app, customers can easily reset their password, control their notification preferences, and add contact information. They can also make one-time payments, sign up for paperless billing, view billing and payment history, enroll in Auto Pay, access their current bill, and view their payment history. Troubleshooting options include rebooting the Gateway or TV Set-top box and viewing trouble ticket or order status.
Frontier is committed to enhancing the MyFrontier app to make it the primary self-service tool for customers. With its easy-to-use tools and features, customers can do more with their account from their smartphone or tablet. The app is constantly being updated to provide customers with the best possible experience and to ensure that they have access to the most up-to-date information about their account.