The Access® Online app caters to commercial card customers seeking secure and convenient account management. By logging in with their organization name, user ID, and password, users can access real-time information about their card status, available credit, payment due dates, and account balances. The app provides a comprehensive account summary, allowing users to monitor all their accounts, whether open or closed, and review their transaction history and activity summary.
Within the app, users can delve into their transaction details for the past 90 days, including the last 99 transactions made. They can explore payment and purchase history, view a detailed transaction list sorted by post date and amount, and manage receipts by attaching, deleting, or replacing them. Additionally, corporate card account holders can dispute transactions directly through the app and add dispute comments for further clarification.
It's important to note that the Access Online app is specifically designed for commercial card accounts and is not intended for consumer, small-business, or savings accounts. The app, provided by Elan Financial Services®, is free to download, although users should be aware that mobile carrier access fees may apply based on individual plans. Access Online prioritizes user privacy and security, with a clear commitment to safeguarding personal information, as outlined in the privacy policy accessible after entering the Organization Short Name. For further inquiries or assistance with the app, users can contact the provided toll-free numbers in the U.S. and Canada.