The DoorDash Business Manager app is a helpful tool for managing your business on the DoorDash platform. With this app, you can track live orders and manage in-progress orders, including seeing your Dasher's status, location, and arrival time. You can also mark items out of stock or cancel orders if you're having trouble fulfilling them. If there are any order issues, you can call your customer or Dasher, and chat with or call DoorDash Support anytime.

In addition to order management, the Business Manager app allows you to update store hours, closures, and more. You can also view daily, weekly, and monthly performance recaps and get insights into your top-performing menu items on DoorDash. This data can help you make informed decisions about your business and improve your performance on the platform.

It's important to note that the Business Manager app complements your existing order protocol. If you'd like to receive, confirm, and manage orders, you should continue to use your Order Manager tablet app, point-of-sale (POS), email, or fax protocols. The Business Manager app is designed to enhance your experience on the DoorDash platform and provide you with additional tools to manage your business.

DoorDash is a technology company that connects consumers with their favorite local and national businesses in more than 4,000 cities across the United States, Canada, Japan, and Australia. Founded in 2013, DoorDash enables local businesses to address consumers' expectations of ease and immediacy and thrive in today's convenience economy. By building the last-mile logistics infrastructure for local commerce, DoorDash is bringing communities closer, one doorstep at a time.