My Sky is a mobile app that allows users to manage their Sky products and services, pay bills, and receive assistance. It offers a range of features, including joining the Sky VIP loyalty program, viewing and managing Sky services, checking and paying bills, tracking orders and appointments, and monitoring broadband speed and usage. The app aims to provide a simple and personalized experience for users, making it easier than ever to manage their Sky accounts.

For Sky mobile customers, the app allows them to activate their SIM, check mobile allowances, track usage, control services like roaming and spending caps, manage family allowances with Family Plan, view plan details and upgrade dates, check balances, and top up easily. For customers with Sky broadband, Sky TV, or any Sky TV and Broadband bundle, the app provides access to package details, bill amounts, Direct Debit management, service status updates, order tracking, and offers and news through the Sky VIP loyalty program.

In addition to these features, the My Sky app also offers helpful FAQs and access to the customer community for broadband, TV, home phone, and mobile customers. Users can message the support team through the app and receive notifications when an agent responds to their questions. Overall, the app aims to provide a convenient and comprehensive solution for managing Sky products and services, all in one place.