The MyBlue App is a secure and convenient way for Blue Cross Blue Shield of Massachusetts members to manage their health care. The app provides access to important health plan information, including claims history, recent prescriptions, and financial account balances. To use the app, members must register using their member ID located on their member ID card. Key features of the app include a digital ID card, access to claims activity and details, doctor information and visit history, medication information and refill dates, and the ability to find doctors, dentists, and hospitals.

In addition to these features, the MyBlue App also provides secure, HIPAA compliant access to video doctor visits using Well Connection for medical and mental health care. Members can also connect with member service or the nurse care line, view information for dependents under 18, and access phone numbers and driving directions to hospitals, pharmacies, and doctor offices. The app also allows members to view plan and benefit information, look up medication coverage, and submit fitness and weight loss claims online. Other features include a secure message center and in-app notifications, the ability to specify communication channel preferences and details, access to 1099 tax forms, and the ability to elect or update a Primary Care Provider during standard business hours.

It is important to note that the availability of certain features may depend on the member's plan and benefits. Additionally, while the app provides access to video doctor visits, it is not intended for emergencies. In the event of a medical emergency, members should call 911. Blue Cross Blue Shield of Massachusetts is an Independent Licensee of the Blue Cross and Blue Shield Association.

Overall, the MyBlue App is a comprehensive tool for managing health care needs. With its many features and secure access to important health plan information, the app provides a convenient way for members to stay informed and in control of their health care.