The Serasa app offers a range of services to help users manage their finances. The app provides a free CPF consultation service, allowing users to check for any debts, legal actions, or bounced checks registered under their name. Additionally, users can access their Serasa Score, a credit score that ranges from 0 to 1000 and indicates the likelihood of paying bills on time. The app also offers debt renegotiation services, with discounts of up to 90% available for negative debts and overdue accounts.

For increased security and control over their finances, users can sign up for a premium account, which allows them to block and unblock their Serasa Score for third-party consultations, receive alerts about CPF/CNPJ consultations, and be notified of any debts, legal actions, negative records, or bounced checks registered under their name. The app also features a digital wallet, allowing users to pay bills and recharge their phones quickly and securely without leaving their homes.

Overall, the Serasa app provides a range of useful services to help users manage their finances and improve their credit scores.

If users need further assistance, they can access the Serasa help center by filling out a form on the website.