The myGov Code Generator app is designed to create codes that can be used when signing in to your myGov account at my.gov.au. However, it is important to note that you cannot sign in to your myGov account through the app itself. After downloading the app, you will need to set it up on your device, and it will generate codes for you to use during the sign-in process. During the setup, you will be asked to read and accept the Terms of Use, set up SMS codes as a backup sign-in option, and your myGov account sign-in settings will be automatically registered on the app.

Once the app is set up on your device, you can proceed to sign in to your myGov account at my.gov.au using your username and password. After signing in, you will need to open the app and enter the 6-digit code that is generated. It is important to note that if you uninstall the app from your device or get a new device, you may lose access to your myGov account. To prevent this, you must change your myGov account sign-in settings.

In the event that you lose your device with the app installed, you can still access your myGov account using your sign-in backup. However, you will need to change your myGov account sign-in options. If you do not have a backup, you may lose access to your account. The app generates a new code every 30 seconds, and you have 30 seconds to use the code before it expires. It is also possible to copy and paste the code if you are signing in to my.gov.au on the same device. For further assistance, you can visit my.gov.au or contact the myGov helpdesk.